Shipping And Delivery Policy

Welcome to MSM KERALA. This site is intended for the personal use of users only. By accessing, using, or viewing this site, users agree to comply with the terms and conditions outlined in this policy. If you do not agree to these terms, please discontinue use of the site immediately.

At MSM KERALA, we are committed to providing a smooth and transparent shipping and delivery experience. Below are the terms governing our shipping and delivery services:

1. Shipping Information

Users agree that shipping and delivery services provided through this site are for personal use only and are not to be used for any commercial or bulk distribution purposes. All orders are processed within 10 business days, excluding weekends and holidays. Shipping rates are determined based on the weight and destination of the order, and options will be presented during checkout.

2. Delivery Times

Delivery times are estimated based on the shipping method selected. Standard shipping typically takes 2 to 5 business days, expedited shipping takes 1 to 2 business days, and overnight shipping usually arrives within 1 business day. While we strive to meet these delivery times, unforeseen delays may occur.

3. Order Tracking

Upon shipment, users will receive an email with a tracking number to monitor the status of their order. The tracking information provided will only reflect the status of the shipment and will not include personal data beyond the order's progress.

4. Shipping Restrictions

Shipping services are limited to , and the site does not support delivery to PO Boxes. Users must provide accurate shipping addresses to avoid delivery issues. We are not responsible for orders delivered to incorrect addresses provided by the user.

5. Issues with Orders

In the event of lost or damaged shipments, users must contact MSM KERALA within 10 days of the expected delivery date for resolution. We will assist with replacements or refunds as needed. Users agree to promptly address any issues according to our [Returns and Exchanges Policy].

6. Privacy and Data Security

MSM KERALA takes user privacy seriously. We store email addresses provided during account creation and pledge to protect this data. We do not engage in spamming or unauthorized communication. Our site does not use cookies to track user activities directly. Any changes to our privacy practices will be communicated transparently.

By using this site, users consent to the terms outlined in this Shipping and Delivery Policy. For further information or inquiries, please contact our customer service team at [contact information].

Thank you for choosing MSM KERALA.